If you are having issues with your Grindr XTRA or Unlimited subscription, you'll find some troubleshooting tips in here that might be super helpful:
Editing your subscription
Below you'll find steps to manage your subscription. If you're still having trouble with your subscription after reading these steps, please get in touch with us here.
Apple App Store - iOS
You can manage your subscription information through your Apple App store:
- Locate & select your Apple App Store app on your device.
- Select your profile icon in the top-right corner.
- Select Subscriptions.
- You can view, edit or cancel your subscription.
Google Play Store - Android
You can manage your subscription information through your Google Play store:
- Locate & select your Play Store app on your home screen.
- Select Account.
- Tap on Subscriptions.
- You can view, edit or cancel your subscription.
Note: Google Play Billing is currently available in selected territories. Stay tuned for upcoming updates in your region.
Canceling your subscription
Apple App Store - iOS
You can cancel recurring purchases OR subscriptions with your Apple ID, here's how:
- On your iOS device, select The App Store.
- The latest version of The App Store will have your Profile Icon in the top-right corner.
- Select your Profile Icon.
- Select Subscriptions.
- Turn off the Renewal Receipts.
Note: We cannot assist in the cancelation of any subscription directly purchased through the Apple App store, but you can do this by going to Apple Support.
Google Play Store - Android
If you want to cancel your Google subscription, here is a step-by-step guide in Google's help center.
You can simply cancel your auto-renewal subscription following the steps below:
- Go to your Google Play store app.
- Locate the section under Subscriptions.
- Under the Grindr description, you will see Cancel.
- Tap on it.
- A pop-up message will appear, select Cancel Subscription.
- A grey message will display at the bottom of the screen Subscription canceled.
- You should receive an email shortly about your cancellation.
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