OUT-OF-COURT DISPUTE SETTLEMENT MECHANISM UNDER THE DIGITAL SERVICES ACT
The following out-of-court dispute settlement protocols under the Digital Services Act (“DSA”) may apply to you in certain circumstances if you are a recipient of Grindr's services and are located in the European Union:
Grindr may: (a) decide not to act on a notice you submit regarding potential illegal content or content that violates this agreement; or (b) take certain restrictive actions on your content or account, such as: (i) removing, disabling your access to, or restricting the visibility of information on Grindr's services; or (ii) suspending or terminating your account or the provision of Grindr's services to you if we believe you have violated the law or this agreement.
If this occurs and you disagree with Grindr’s decision, you may be able to refer the matter to an out-of-court dispute settlement body. If you choose to do so, Grindr will engage in good faith with the out-of-court dispute settlement body, as required by law. Please note that Grindr is not bound by any decisions made by an out-of-court dispute settlement body and may refuse to engage with such a body if a dispute concerning the same information and the same grounds of alleged illegality or agreement incompatibility has already been resolved.
What Is An “Out-Of-Court Dispute Settlement Body”?
Out-of-court dispute settlement bodies are independent entities with the means and expertise to consider the issues brought before them. The DSA requires that each EU Member State certify such bodies to handle eligible disputes. Currently, no out-of-court settlement bodies have been certified, and the exact procedure for seeking out-of-court dispute settlements has not yet been established.
Please note that the process for out-of-court dispute settlement may vary between EU Member States.
We will update this agreement as more information becomes available.
Alternative Options
Before referring a matter to an out-of-court dispute settlement body, you may wish to first appeal Grindr’s decision using our internal appeal process.
You also have the option of seeking judicial redress by pursuing your claim in court. If you wish to explore the legal options available to you, consulting a legal advisor may be beneficial.