Troubleshooting

General Troubleshooting

• Report a bug 🐛 
• App crash troubleshooting
• Force quit Grindr
• Censored countries & regions

Login and Account Issues

• Issues creating an account
• Login troubleshooting
• SMS verification
• Location troubleshooting
• Changing your login credentials
• Clearing your Grindr storage

Messaging and Connection Issues

• Disappearing profiles & messages
• Error messages on Grindr

Billing and Subscription Issues

• Refund policy
• Managing your subscription
• How to restore your purchase, or transfer your subscription