Is the app crashing? Freezing? Profiles not loading in the Grid? Check out our troubleshooting steps below to get things running smoothly again.
What we always recommend first:
- Ensure that you’re using the latest version of the Grindr app (Android/iOS).
- Force close Grindr.
- If you’re an Android user, clear your Grindr cache, and consider disabling your device's Mobile Services Manager app.
- Restart your device.
If you’re still having trouble, please submit a request to us, along with a brief explanation of the issue.
Note: We recommend submitting a request before reinstalling the app. If you do reinstall the app, be sure to do a chat backup beforehand.