Grindr is committed to creating a safe and authentic environment where diversity, mutual respect, and sex-positivity thrive. Millions and millions of people rely on us to offer the best, safest, most rewarding app experience possible, and that means we take moderation very seriously. 

If your account has been banned and you had a subscription, you will want to cancel it so you’re not charged again. To read more about how to cancel, see our subscription help pages here.

• Why am I banned?
• Can my ban be removed?
• What can I do to prevent being banned?

 Why am I banned?

If your Grindr account was banned, then it most likely means you violated our Community Guidelines or Terms of Service. 

We’re talking about (but not limited to):

• Illegal Activity (such as selling drugs or sexual solicitation)
• Spam or advertising
• Harassment or Bullying
• Hate Speech or Discrimination
• Nudity or Pornography
• Underage Users
• Impersonation

We use a mix of automated moderation and human review at Grindr. We also may remove profile text or images instead of banning a profile to give someone a second chance before banning. Banning is a last resort and we don’t like to do it!

 Can my ban be removed?

If you think you were banned incorrectly then you can submit a ban appeal through this form. Your appeal will be reviewed and we will let you know if we require any additional information. The review will be conducted by a trained team member who was not involved in the initial decision to ban your profile. 

We do require all ban appeals to be through this form, so if you email us about your ban, we will direct you to fill out the form.

 What can I do to prevent being banned?

Our Community Guidelines are here to keep Grindr safe, authentic, and welcoming for everyone. When in doubt, just play nice and you'll be good to go. 

Be authentic. Don't sell and/or advertise services. Don't spam. Be yourself on the app, not someone else. Finally, don't overthink it. If something is illegal offline, don't do it on Grindr. 

Remember that you are fully responsible for all activity made on your account, and if suspensions or bans are incurred we will not be able to modify them. 

Last but not least:

It never hurts to ask: Have you checked our Community Guidelines yet? Make sure you do & Grind On!