Knowledge Base/Support & FAQ/FAQ

All Devices: Basic Troubleshooting

David C.
posted this on August 04, 2012 15:14

Force stopping Grindr is the most basic (and effective) troubleshooting step, and will refresh the app data on your device in addition to resetting your connection to our servers. Give it a try if Grindr's having sign-on or connection issues. 

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 Apple


1. From the Home screen, double-click the Home button to view the multitasking bar
2. Tap and hold Grindr
3. When it wobbles, tap the red (-) icon
4. Restart your device
5. Open Grindr 

More serious issues may require that you reinstall Grindr to your device.

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 Android

1. Open Settings on your device
2. Tap Applications > Manage Applications
3. Tap Grindr > Force Stop > Clear Cache
4. Restart your device
5. Open Grindr

More serious issues may require that you reinstall Grindr to your device.

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 BlackBerry

Soft reset: press and hold alt + right-shift  + delete.
Hard reset: pull the battery from your device.

More serious issues may require that you reinstall Grindr to your device.
 
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